Privacy Policy

PRIVACY POLICY

Bullybag & Tool Co. respects your right to privacy and is committed to protecting our customer’s personal information. This Privacy Policy details the following practices regarding information collection, use and disclosure practices for this Website (https://bullybag.com):

1. What information does BullyBag.com collect from you, where do we collect information from you and how do we use it?
2. With whom do we share your information?
3. How can you update, correct or delete your personally identifiable information?
4. What are your choices regarding collection, use and distribution of your information?
5. What security precautions are in place to protect against the loss, misuse or alteration of your information?
6. Use of “cookies.”
7. Contacting bullybag.com about privacy questions or concerns.
8. Changes to this Privacy Policy.

WHAT PERSONAL INFORMATION DO WE GATHER?

When you visit this Website, you may provide bullybag.com with two types of information: personal information you knowingly and voluntarily choose to disclose, and information that we automatically collect as you browse this Website.

Information You Voluntarily Submit – We collect and store any information you enter on this Website, or provide to bullybag.com in other contacts we have with you. Information is collected from visitors to this Website, including in the areas described below, as applicable. During the on-line ordering process, you can review, change, or delete personally identifiable information that you have submitted. You may change any of your personally identifiable information in your account online at any time. You may request to have the information on your account deleted or removed, although you cannot delete information associated with past purchases.

Placing Orders – When you order from bullybag.com, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contains. These changes will be automatically kept for future use.

Shopping and Website Registration – We collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on this Website, to report non-personally identifiable information to our advertisers, and to monitor the level of activity on this Website. We collect information from visitors to this Website regarding the URLs they came from, their IP addresses, domain types, the browser type used to come to this Website, the country, state and telephone area code where their servers are located, the pages of this Website that visitors viewed during their visit, and any search terms entered on this Website.

Employment Applications – Some areas of this Website may allow you to submit information related to job opportunities with BullyBag & Tool Co. Please note that your submission of such information may be further governed by specific provisions that appear on any applicable employment opportunities sections of this Website.

Gift Certificates – If you purchase a gift certificate from this Website, you will give bullybag.com the recipient’s name, mailing information and phone number for the recipient. The recipient information you give bullybag.com will only be used to send the gift certificate and for no other purpose.

Online Surveys – In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although non-personally identifiable information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.

Contests and Sweepstakes – When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winner’s list publicly available pursuant to certain state’s laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you will be required to submit an eligibility affidavit, for bullybag.com to ensure that you are eligible to receive the prize according to the contest rules.

Contact Information – If you contact bullybag.com customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with this Website, we may collect such information in a file specific to you. If you contact bullybag.com through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send bullybag.com correspondence about your activities or purchases on this Website, we may keep the information in a file specific to you. We use a third party to help bullybag.com provide customer service. In order to help you most effectively, we provide them with your order information.

Extended Warranty Information – Our warranty programs are administered by a third party warranty company. When you purchase a warranty on a product or service, we submit your name, address, telephone number, e-mail address, warranty purchased and product purchased to the warranty company.

Advertising – We may display advertisements on this Website in the form of targeted banners and promotions. bullybag.com takes the advertisement and includes it in an bullybag.com e-mail to prior customers meeting certain criteria. We may also display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information; only bullybag.com has access to individuals’ accounts. Additionally, bullybag.com may share aggregated data with advertisers.

Newsletters – We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at [email protected].

Information Collected and Stored Automatically – When you browse this Website, you and your Web browser may also transmit information that we automatically collect. We do log your IP address (the Internet address of your computer), the Web pages you visit and the time of your visit, and other click-stream data. This information may be combined with other personal information you have provided. The only other type of information automatically provided to bullybag.com is the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of this Website and make it more compatible with the technology used by the visitors of this Website. We may also place small data files, called “cookies” in the browser file of your computer’s hard drive. These cookies automatically identify your browser to our server whenever you interact with this Website. We use the cookies to record Website statistics. Most browsers automatically accept the cookies, but you usually can change your browser setting to prevent the acceptance of cookies. Certain Web pages will not function properly if you choose not to accept cookies.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to communicate with you if and when necessary in connection with your use of this Website, to respond to your questions, or to send you material and information you request. We may also use your personal information to:

• Personalize your Website experience and to allow bullybag.com to deliver the type of content and product information in which you are most interested
• Process your orders for products and services
• Consider your suggestions
• Possibly respond directly to you for clarification of questions raised
• Process your request for materials or information
• Try to answer any questions you may have
• Register you for an event, contest or sweepstakes, if you request it
• Provide you with e-mail messages and other information regarding upcoming events, new services and general information about our products and services and those of our select business partners. You may elect not to receive these communications, either when you initially register at this Website, or at any time thereafter. See the section of this Privacy Statement called “CHOICE/OPT OUT”

We may also use collected information in order to help diagnose problems with this Website. We may use all information we collect to analyze statistical use patterns and demographic data (basically, where our visitors come from and what demographic characteristics they have) and to improve this Website to better serve our customers. We use your IP address to help diagnose problems with our servers, and to administer this Website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We may also prepare and keep statistical records and other data about you and other users of this Website, but we do that in a way that does not identify you or any other user personally. We may hire third parties to help bullybag.com collect and analyze such data, and we may share such statistical data with third parties. Again, such statistical data will not specifically identify you or any other user. We use this information to help us make this Website more useful to visitors – to learn about the number of visitors to this Website, what part of this Website they are interested in, how long they use this Website, and the types of technology our visitors use.

DISCLOSING YOUR PERSONAL INFORMATION TO OTHERS.

The personally identifiable information collected by bullybag.com is used only for the limited purposes described in this Privacy Policy, including processing orders for products and services, keeping you informed about your order status, for statistical purposes, for improving this Website and its performance, and to notify you of products or special offers that may be of interest to you. We will need to disclose your personally identifiable information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from bullybag.com. In connection with these transactions, we collect data necessary to complete the transaction that is furnished by you. This information may be furnished to a third party in order to facilitate the transaction. For example, we must release your credit card information to the card-issuing bank to confirm payment for your order. Similarly, we must release your address information to the delivery provider to deliver products that you ordered from bullybag.com. We may disclose your information to our affiliates or service providers who assist bullybag.com in operating this Website or conducting our business. We may also share such information among our subsidiaries and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this Website, or to protect our business, property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party. We may also disclose non-personally identifiable visitor information to other parties for marketing, advertising or other uses. Except in the limited circumstances stated in this section, we do not sell, rent, license, trade or otherwise disclose the personal information of visitors to this Website to unaffiliated third parties.

LINKS TO OTHER SITES.

We may create links to other Websites that we think may be of interest to you. We do not endorse any other Websites, and this Privacy Policy applies only to your use of this Website. We have not reviewed the privacy policies of any Websites we link to this Website, and you should read the privacy policies of each Website you visit to determine what information about you that Website may collect and use.

SECURITY.

Because we are committed to your privacy, we have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the personal information we collect online. When you place an order or access your personal information on this Website, we offer the use of a secure server. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to bullybag.com or from us, and you do so at your own risk.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

1. Help remember and process the items in the shopping cart.
2. Understand and save user’s preferences for future visits.
3. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

CHANGES IN OUR PRIVACY POLICY.

By using this Website, you consent to our collection and the use of your personal information as described in this Privacy Policy. If we change our Privacy Policy, we will post these changes on this Website. You have the opportunity to review this Privacy Policy each time you use this Website so that you are aware of any modifications made to these policies.

CHOICE/OPT OUT.

This Website provides users the opportunity to opt-out of receiving communications from bullybag.com at the point where we request information about the visitor. You have the option of reviewing or removing your information from our database, and to no longer receive communication from us. If you request your account information be deleted from our database, we may maintain information about individual sales transactions for the purpose of recordkeeping and servicing. You can send e-mail to [email protected]. You can send mail to the following postal address:
BullyBag & Tool Co.
7601 N. Nodaway Ave.
Kansas City, MO 64152 
Please note that due to e-mail production schedule, you may receive an e-mail message from bullybag.com after you have provided your opt-out notice.

QUESTIONS ABOUT OUR PRIVACY POLICY.

If you have questions about this Website or bullybag.com Privacy Policy, please feel free to contact us at [email protected].